Privacy and Security Policy
This Privacy and Security Policy ("Privacy Policy") applies to the website www.accidefense.com ("Site"), managed by AcciDefense, LLC, along with its affiliated companies, AcciDefensor and Defensor de Accidentes (collectively referred to as "we," "us," or "AcciDefense"). This Privacy Policy outlines the types of personal information we collect during your visit to our Site, the reasons for collecting this information, how we use it, when we may disclose it, and how you can manage your personal information. Note that this Privacy Policy only pertains to information gathered through the Site and our Customer Service Department related to the Site.
By accessing or using the Site, you accept this Privacy Policy in full. If you disagree with any part of this Privacy Policy, please do not use the Site. We reserve the right to modify this Privacy Policy at any time without prior notice. Your continued use of the Site after any changes signifies your acceptance of the updated Privacy Policy. If there are material changes, we will notify you by updating the effective date at the top of this page. If you have any questions, contact us at info@accidefense.com.
Information We Collect
We strive to collect only the information necessary to provide the services you request. The information we gather and store depends on your use of the Site and its services.
Personal Information
We collect and store information you provide to us through the Site or our Customer Service Department. For example, when you submit details about your accident or fill out a form, we may collect your name, address, email, phone number, and case description. This information is used to deliver the requested services and customer support. Providing additional information is optional. Personal Information may also be collected in specific sections of the Site where you knowingly provide it, such as suggestions or customer service requests. We may use this information to inform you about new features, services, and special offers unless you opt out of receiving such communications.
Transfer of Email Addresses
We do not sell, trade, or transfer email addresses collected on the Site to third parties for initiating electronic communications.
Anonymous Information
We may collect certain non-identifiable information ("Anonymous Information") through your interaction with the Site. This includes traffic data such as IP addresses, browser types, and reference site domains. We use this information to analyze and improve the Site and enhance your experience.
Cookies
We use cookies, small files stored on your computer by your browser, to identify users and optimize their experience. Cookies help us remember user preferences and track site usage. Most browsers accept cookies by default but allow you to disable them. We recommend keeping cookies enabled for a better user experience. We may also receive cookies from companies advertising on our behalf. We do not control these cookies and they are not subject to this Privacy Policy.
Our site uses third-party vendors, including Google, to display ads based on previous visits to our Site. For more information on Google's privacy practices, visit http://www.google.com/privacypolicy.html. Users can opt out of Google's use of cookies by visiting the Google advertising opt-out page.
Regular Correspondence
We may use email addresses and zip codes from users who subscribe to newsletters or other communications. This information is not shared with third parties except as described below. Users can unsubscribe from communications at any time by following the instructions in the emails.
Children's Privacy
We do not knowingly collect personal information from children under 18. If you are under 18, please use the Site only under the supervision of a parent or guardian and do not submit personal information. Our Site is not intended for children under 18.
How We Use Your Information
We do not use or disclose your personal information collected online to any unaffiliated companies, except as described in this Privacy Policy. If we propose any new use of your personal information, we will provide you the opportunity to decline such use.
Customer Service and Feedback
We may use your personal information to provide services, customer support, track compliance with Site rules, and for feedback purposes. If we plan to publicly post any of your personal information (e.g., a letter), we will notify you beforehand.
Use of Anonymous Information
Anonymous Information helps us understand how people use our Site and allows us to improve it. We may share aggregated, non-personal information with our partners and third parties.
Third-Party Agents
We may employ third-party agents, affiliates, and partners to perform functions on our behalf, such as marketing, analytics, and customer service. These entities have access to personal information needed to perform their tasks but are contractually obligated to maintain its confidentiality and security.
Subnetwork Operators
Subnetwork Operators have access to your username, location, and name. They must adhere to the same privacy restrictions as us and cannot use your information in ways we would not permit.
Transactional Partners
We may share non-personal information with partners and other entities. This information is generally shared in aggregated form and does not include personal details.
Emergency Situations
We may disclose personal information if required by law or in good faith to: (a) comply with legal processes, (b) protect our rights or property, or (c) act in urgent situations to protect personal safety.
Security Measures
We store personal information in secure environments not accessible to the public. Sensitive information may be encrypted. Only authorized employees can access personal information, and they are subject to disciplinary action for policy violations. Despite our efforts, no internet transmission is 100% secure, and we cannot guarantee complete security.
Contests and Sweepstakes
Contests or sweepstakes on the Site will have specific rules explaining how the collected information will be used. Personal information will be collected only if you voluntarily submit it.
Public Areas
Information shared in public areas (e.g., message boards, blogs) becomes public. Be cautious about what you disclose.
Third-Party Sites
Our Site may link to other websites. This Privacy Policy does not apply to those sites. Review their privacy policies to understand their practices.
Governing Law
This Site is intended for U.S. users and is governed by U.S. law. Any disputes will be resolved in California courts. We may transfer your information to affiliated companies in the event of a corporate change.
Opt-Out and Corrections
You can opt out of communications or modify your personal information at any time. Contact us at info@accidefense.com or call (424) 291-2573.
California Privacy Rights
California residents can request information about disclosures of personal information to third parties for direct marketing by emailing info@accidefense.com or writing to us at 8605 Santa Monica Blvd. #906001 West Hollywood, CA 90069 & 11150 W Olympic Blvd. Suite 1050 #501, Los Angeles, CA 91335, Attention: Privacy Department.
Additional Notices for California Residents
California Consumer Privacy Act of 2018 (CCPA)
Right to Know and Opt-Out
California residents have the right to know the categories of personal information collected, the sources, the purposes for collecting the information, the categories of third parties with whom we share it, and specific pieces of personal information we hold. This information is detailed in this Privacy Policy. You can opt out of the disclosure of your personal information by contacting us.
Right to Deletion
Upon a verifiable request, we will delete your personal information unless it is needed to:
California Online Privacy Protection Act (CalOPPA)
CalOPPA requires commercial websites to post a privacy policy. We agree to the following:
You can review or change your personal information by contacting us:
How Does Our Site Handle Do Not Track Signals?
We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does Our Site Allow Third-Party Behavioral Tracking?
We do not allow third-party behavioral tracking.
Contact Us
If you have any questions or suggestions about our Privacy Policy, contact us at:
Privacy Policy Effective Date
This Privacy Policy is effective as of July 28, 2024.
Copyright © 2024 AcciDefense - All Rights Reserved.
We provide support services to law firms and legal professionals. We are not licensed attorneys and do not offer legal advice or representation. For legal matters, please consult a licensed attorney. The use of our services does not establish an attorney-client relationship.
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